TERMS & CONDITIONS
Flower Subscription Terms
By purchasing a flower subscription, you agree to the following:
Seasonal Availability
Our designs are led by the seasons.
During peak growing months, flowers are sourced from our Bacchus Marsh garden. In cooler or low-production periods, flowers are carefully sourced from trusted market growers.
Flower varieties will vary, and specific flowers cannot be guaranteed.
Payments & Billing
Subscriptions are billed on a recurring basis depending on your selected frequency (weekly, fortnightly or monthly)
Payments are processed automatically via your chosen payment method
Prices may be adjusted with notice if supply costs significantly change
Skipping or Cancelling
Subscriptions can be paused, skipped or cancelled with at least 48 hours notice before your next delivery
Requests made after this time may still be processed and charged
Delivery
Deliveries are made to Bacchus Marsh, Melton and surrounding suburbs
If no one is home, flowers will be left in a safe place where possible
Once delivered, responsibility passes to the recipient
Flower Care & Longevity
Flowers are perishable and seasonal by nature.
We cannot guarantee exact vase life, but we always select and prepare flowers to ensure the best possible longevity.
Address Accuracy
Please ensure all delivery details are correct at the time of ordering.
We are not responsible for failed deliveries due to incorrect or incomplete addresses.
Availability
We reserve the right to limit or pause subscriptions at any time to maintain quality and supply.